How to Order
GeneType is all about taking the complex, and making it simple. This test can only be requested by a health provider who can order this test online.
GeneType Step-by-Step Guide
1. Speak to a health provider
- The first option is to speak to your regular health provider. We’ve prepared a checklist to help you and your health provider discuss at your next wellness visit here.
- Alternatively, order online with the support of a 3rd party telehealth service.
2. Complete your clinical questionnaire
- A clinical questionnaire will be emailed for you to complete. You may be contacted by the ordering provider if more information is required.
- Not everyone is eligible for a geneType test. If for any reason you are ineligible, geneType will reimburse you for the cost of the test.
3. Collect and return your sample to geneType
- Once approved your geneType test will arrive in the mail.
- Collect and return your sample using the prepaid label provided.
4. Follow-up consultation
- When your results are ready, your health provider will reach out to schedule a follow-up discussion of your results.